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**Restaurant Operations Manager**, **Assistant Restaurant Manager**, **Restaurant Manager**
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Sunrise Foods, Inc. as an Assistant Restaurant Manager. As a key member of our management team, you will be responsible for leading the restaurant's operations, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities:
- Leadership and Team Management:
- Recruit, hire, and retain high-performing team members who embody our company values.
- Develop and implement training programs to ensure all team members are equipped to deliver exceptional customer service.
- Foster a positive and inclusive work environment that promotes teamwork and collaboration.
- Operations and Quality Control:
- Ensure the restaurant meets all health and safety standards, and maintain a clean and organized facility.
- Implement and maintain quality control processes to ensure consistency in food preparation and presentation.
- Monitor and control inventory levels, and implement cost-saving measures to reduce waste and minimize losses.
- Sales and Customer Service:
- Develop and implement strategies to drive sales growth, including local store marketing initiatives and promotions.
- Ensure exceptional customer service by training team members to deliver a positive and memorable experience.
- Monitor customer feedback and implement changes to improve customer satisfaction.
- Financial Management:
- Manage labor costs, including scheduling and staffing levels, to ensure optimal efficiency.
- Monitor and control expenses, including inventory, supplies, and services.
- Develop and implement cost-saving measures to reduce expenses and improve profitability.
Requirements:
- High school diploma or equivalent required; bachelor's degree in hospitality, business, or related field preferred.
- Minimum 2 years of experience in restaurant management, with a proven track record of success.
- Excellent leadership and communication skills, with the ability to motivate and inspire team members.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Ability to work in a fast-paced environment, with a focus on delivering exceptional customer service.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.