Senior General Manager

4 weeks ago

Miami Florida, United States Puttery Full time
About Puttery

Puttery is a revolutionary entertainment concept that has transformed the classic game of putting into a modern and exciting experience. Our unique course offers challenging and engaging gameplay, creating a lively atmosphere that is perfect for social gatherings and events.

Job Details

This is a 100% onsite position that requires a high level of expertise and leadership skills. The ideal candidate will have a proven track record of managing complex leisure entertainment concepts and driving business growth.

Job Purpose

The Senior General Manager is responsible for the comprehensive management of venue operations, including generating hospitality leads and business development prospects. This role involves engagement across all departments, fostering cohesion in processes and teamwork, and upholding hospitality standards.

Key Responsibilities
  • Oversee daily business operations to ensure efficiency and excellence.
  • Develop and implement strategic revenue growth plans, including 3, 6, and 9-month initiatives.
  • Actively generate hospitality leads and business development prospects.
  • Drive the Puttery culture both within and outside the venue.
  • Train managers and staff to enhance performance and contribute to sales objectives.
  • Create and manage budgets, controlling costs and introducing tactical initiatives to prevent losses.
  • Identify and capitalize on local sales opportunities to improve revenue growth.
  • Hire, train, and coach employees, delegating responsibilities for their professional development.
  • Implement initiatives to optimize employee capabilities.
  • Evaluate performance and productivity to ensure operational excellence.
  • Analyze accounting and financial data, managing budgets effectively.
  • Monitor invoices, money handling procedures, accounting, and bank processes.
  • Oversee marketing initiatives and special events to enhance brand visibility.
  • Promote company-sponsored training and growth initiatives.
  • Develop and maintain positive relationships with vendors, internal stakeholders, staff, and senior management.
Requirements

The ideal candidate will have a minimum of 3-5 years' experience managing a complex leisure entertainment concept, with a proven track record of business development and generating hospitality leads. They will also have excellent verbal and written communication skills, as well as strong analytical and problem-solving skills.

Working Conditions

The Senior General Manager will work in a fast-paced environment, with varying days and hours of work. They will be required to lift up to 50 pounds and may need to travel by air and ground transportation unaccompanied and overnight, as necessary.

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