Customer Service Associate
2 weeks ago
Compensation: $14.50 per hour
Work Schedule: Monday: 8am - 4:30pm & Tuesday - Friday: 9:30am - 6pm
Company OverviewFTI Buyer, LLC is a dynamic online auction platform, dedicated to providing innovative and cost-effective liquidation solutions. With a robust network of auction centers and a growing community of bidders, we partner with leading retailers to offer a unique shopping experience that allows customers to purchase quality products at significantly reduced prices.
Position SummaryThe role of an Associate is vital to our operations at FTI Buyer, LLC. This position focuses on delivering outstanding customer service and ensuring a welcoming and organized environment for our bidders. Associates play a key role in maintaining accuracy and efficiency, which are essential to our business success. We seek individuals who are eager to contribute positively to our team and are passionate about their work.
Key Responsibilities- Assist customers with inquiries regarding the auction process
- Prepare items for auction pickup by organizing and managing inventory
- Provide friendly assistance to customers in locating their purchases
- Facilitate customer checkout processes
- Ensure a clean, organized, and safe working environment
- Document auction items accurately through photography and detailed descriptions
- Adhere to company policies and procedures consistently
This is a full-time position that includes health, dental, vision, life, and disability insurance, along with Paid Time Off and a 401(k) plan with company matching.
Qualifications- Friendly and approachable demeanor
- Strong willingness to assist customers
- Excellent verbal communication skills
- Ability to manage multiple tasks effectively in a fast-paced environment
- Detail-oriented with a focus on accuracy
- Must be at least 18 years old
- Capability to work efficiently and quickly
- Team-oriented mindset
- Demonstrated strong work ethic
- Open to learning and adapting
- Technological proficiency, especially with iOS devices, is a plus
- Ability to work in a warehouse setting, including lifting and standing for extended periods
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Vandalia, Ohio, United States FTI Buyer, LLC Full timeJob OverviewCompensation: $14.50 per hourWork Schedule: Monday: 8am - 4:30pm & Tuesday - Friday: 9:30am - 6pmCompany OverviewFTI Buyer, LLC is a dynamic online auction platform that has seen substantial growth since its inception. With numerous auction pick-up locations across the country, we serve a diverse customer base eager to discover incredible deals...
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