Insurance Policy Advisor

2 weeks ago


Lenoir City, Tennessee, United States State Farm Insurance Full time

Company Overview: State Farm Insurance is a leading provider of insurance services, committed to helping individuals and families protect their assets and achieve financial security.

Salary: This position offers an estimated annual salary of $62,000-$80,000 based on industry standards and job requirements. Compensation may vary depending on location, experience, and performance.

Job Description

We are seeking highly skilled Customer Service Representatives to join our team at State Farm Insurance. As a key member of our customer-facing staff, you will be responsible for providing exceptional service to policyholders, addressing their inquiries, complaints, and policy changes in a timely and professional manner.

Key Responsibilities:

  • Assist customers with policy applications, renewals, and cancellations;
  • Provide accurate and timely information regarding insurance products and services;
  • Process billing and payment inquiries;
  • Resolve customer issues and complaints efficiently;
  • Maintain accurate customer records and update information as needed;
  • Follow company policies and procedures to ensure compliance with insurance regulations;
  • Stay updated on industry trends and changes in insurance policies.

Benefits

This role offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) plan, paid time off, and opportunities for career growth and development. We prioritize the well-being and success of our employees, fostering a positive work environment that supports their needs and goals.

Requirements and Qualifications

To succeed in this role, you should possess excellent communication and problem-solving skills, a strong understanding of insurance products and services, and the ability to work effectively in a fast-paced team environment. Relevant experience in customer service or a related field is highly valued. We welcome applications from motivated and customer-focused individuals who share our commitment to excellence.



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