Restaurant Operations Manager

3 weeks ago

Ashburnham, Massachusetts, United States Dunkin' Full time
Job Summary
We are seeking a highly motivated and experienced Assistant Manager to join our team at Dunkin'. As a key member of our management team, you will be responsible for directing the overall operation of the restaurant, including hiring and overseeing a team of employees, managing the financial performance of the store, and ensuring exceptional guest service.

Key Responsibilities
  • Drive sales and profitability through effective execution of the Company's business plan
  • Foster a positive working environment by promoting teamwork among Team Members through effective training, communication, and relationship building
  • Conduct yourself in a professional manner when dealing with customers, Team Members, and corporate management
  • Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct set by the Company and the Dunkin' brand
  • Work with integrity, honesty, and accountability in all situations
Benefits of Working for Dunkin'
  • Competitive wages
  • Awesome team-oriented environment
  • Opportunities for growth and development within the company
Requirements
  • Previous managerial experience preferred but not required
  • Previous fast food/quick service restaurant experience preferred but not required
  • Top-notch customer service skills
  • Strong verbal and written communication skills
  • Excellent leadership skills
  • Ability to work well under pressure and multitask
  • Financial literacy and analytical/problem-solving skills
  • Access to a vehicle and a valid Driver's License required
  • Ability to lift 50 lbs
About Dunkin'
Dunkin' is a leading baked goods and coffee chain with a rich history dating back to 1950. We are a locally owned and operated Dunkin' franchise with a fast-paced, high-energy environment where you get to interact with loyal customers every day. We value our employees as much as we value our customers and are committed to their success.

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