Hotel Shuttle Operator

4 weeks ago


Boise, Idaho, United States Block 22 Hotels Full time

Company Overview

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Block 22 Hotels places a high value on its core principles of teamwork, respect, integrity, and passion throughout our properties. As a shuttle driver, you could become part of an exciting, diverse, and inclusive culture that embodies Block 22's spirit.

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Job Summary:

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The Grove Hotel Shuttle Driver ensures guests receive safe, timely, and courteous transportation. This role is responsible for assisting with luggage, providing local information, and ensuring the shuttle vehicle is well-maintained and clean. Exceptional customer service and knowledge of the local area are essential.

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Key Responsibilities:

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  • ">
  • Transport Guests Safely:">
  • Safely drive hotel guests to and from designated locations according to all three hotel schedules (The Grove Hotel, Courtyard by Marriott, and Hotel 43).">
  • Assist with Luggage:">
  • Help guests with loading and unloading their luggage from the shuttle.">
  • Ensure Guest Comfort:">
  • Provide a welcoming and courteous environment, always ensuring guest comfort and safety.">
  • Communicate with Guests:">
  • Provide information about the hotel, local attractions, dining options, and other amenities.">
  • Vehicle Maintenance:">
  • Ensure the shuttle is clean, fueled, and well-maintained, reporting any issues to management.">
  • Safety Adherence:">
  • Follow all traffic laws, hotel policies, and safety regulations while driving.">
  • Record Keeping:">
  • Maintain accurate logs of vehicle use, including mileage and destinations.">
  • Coordination with Front Desk:">
  • Communicate with the front desk to manage shuttle requests and coordinate schedules.">
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Requirements:

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  • A valid driver's license and clean driving record.">
  • Knowledge of the local area, streets, and attractions.">
  • Strong customer service and communication skills.">
  • The ability to lift and carry luggage.">
  • Flexibility to work varying shifts, including nights, weekends, and holidays.">
  • The ability to sit for extended periods while driving.">
  • The ability to lift up to 50 pounds.">
  • The ability to walk and stand for extended periods when assisting guests.">
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Estimated Salary:

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$45,000 - $55,000 per year, depending on experience.



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