Paint Specialist

This position is responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a safe and organized paint department environment.

• Provide top-notch sales service by actively engaging with customers to understand their needs and offer personalized assistance.
• Offer expert advice on paint features and benefits, and suggest related products to enhance the customer's project.
• Greet, qualify, and close sales for customers in the paint department, ensuring a seamless shopping experience.
• Troubleshoot customer issues and provide solutions in a timely and professional manner.
• Maintain a thorough knowledge of adjacent departments and products, including paint types, finishes, and tools.
• Ensure the paint department is well-stocked, clean, and safe for customers and staff.
• Collaborate with Store Management, sales teams, and front-end associates to meet customer needs and drive business results.
• Operate various equipment and machinery to match and mix paint, requiring attention to detail and color recognition.
• Develop and deliver paint training, coaching, and development programs for store associates.
• Drive the Business-to-Business (B2B) paint business and attend regular store meetings.

• High School degree or equivalent; some college education preferred.
• Experience in a retail environment, preferably in a sales or customer-facing role.
• Excellent communication and interpersonal skills, with the ability to read and interpret documents, speak effectively, and calculate figures.
• Ability to work in a fast-paced environment, with flexibility to adapt to changing priorities and demands.
• Basic computer skills, including knowledge of retail systems and electronic cash registers.

The paint department is a dynamic and fast-paced environment, with moderate noise levels and varying temperatures. The successful candidate will be able to work effectively in this setting, with flexibility to adapt to changing circumstances.

The position requires the ability to stand for extended periods, lift up to 40 pounds, and move merchandise and fixtures throughout the store. The successful candidate will be able to perform these tasks safely and efficiently, with attention to detail and a commitment to maintaining a clean and organized work environment.