Retail Sales Associate

2 weeks ago


Chattanooga, Tennessee, United States DSW Full time

Job Summary

We are seeking a highly motivated and customer-focused Store Associate to join our team at DSW. As a Store Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor and warehouse functions.

Key Responsibilities

  • Provide friendly and helpful service to customers, assessing their needs and providing assistance as needed
  • Execute the company's customer service model, prioritizing the customer experience
  • Perform salesfloor and warehouse functions, including assisting customers, processing transactions, and maintaining inventory
  • Comply with all policies and procedures, demonstrating behaviors that align with the company values of Accountability, Collaboration, Humility, and Passion

Requirements

  • Professional and friendly demeanor
  • Excellent customer service skills
  • Ability to move with tempo to meet time-bound expectations
  • Good written and verbal communication skills
  • Proficient in using technology to engage with customers
  • Ability to spend up to 100% of working time standing or walking around the store
  • Lifting up to 50 pounds on an occasional to frequent basis

Preferred Qualifications

  • Minimum of 1 year of retail experience as Cashier, Retail Floor Generalist, or Store Receiver

About DSW

DSW is a leading footwear retailer dedicated to providing an exceptional customer experience. We are committed to creating a positive and inclusive work environment that values our employees and supports their growth and development.



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