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Project Management Supervisor

2 months ago

Auburn, Massachusetts, United States Heritage Home Services Full time
Job Summary

We are seeking a highly skilled and experienced Installation Team Lead to join our team at Heritage Home Services. As an Installation Team Lead, you will be responsible for overseeing and managing a team of skilled workers and tradespeople engaged in various home installation projects.

Key Responsibilities
  • Team Management
    • Lead and supervise a team of tradespeople and other skilled workers.
    • Implement performance management strategies to set performance expectations, provide feedback, and evaluate team members' performance.
    • Conduct regular performance evaluations and offer constructive feedback to support employee development and improvement.
    • Delegate tasks and responsibilities to team members based on their expertise and abilities.
    • Plan and implement training sessions and weekly meetings to assist with team development.
    • Conduct 1-1 Meetings and IDPs (Individual Development Plans) to provide personalized coaching and support to team members.
    • Foster a positive and collaborative team culture that embraces company initiatives and change.
    • Pull and review data for project analysis.
    • Plan for weekly meetings.
    • Participate in and facilitate meetings to align with the company's vision.
  • Project Coordination
    • Work closely with other departments and trades to understand project requirements, timelines, and objectives.
    • Plan and schedule tasks to ensure efficient project execution and meet deadlines.
    • Monitor project progress and make adjustments as needed to maintain productivity and quality.
  • Quality Assurance and Safety
    • Enforce strict adherence to safety protocols and regulations to create a safe work environment.
    • Conduct regular safety inspections to promote a culture of safety among the team.
    • Ensure work is completed to high-quality standards and complies with industry regulations and specifications.
  • Resource Management
    • Coordinate with the warehouse team to ensure the availability of necessary tools, equipment, and materials for the projects.
    • Optimize resource allocation to maximize efficiency and minimize downtime.
  • Customer Satisfaction and Team Engagement
    • Maintain regular communication with clients, project managers, and other stakeholders to inform them of project progress.
    • Address any client concerns or issues promptly and professionally.
    • Collaborate with the team to deliver high-quality workmanship that meets or surpasses customer expectations.
    • Foster a positive and inclusive work environment that promotes employee engagement, teamwork, and mutual respect.
    • Encourage employee feedback and take proactive measures to address concerns and improve job satisfaction.
    • Support employee development and training initiatives to enhance skills and knowledge within the team.
  • Reporting and Documentation
    • Prepare regular progress reports, incident reports, and other documentation as required by the company and clients.
    • Keep accurate records of project expenses, timesheets, and other relevant data.
  • Departmental Revenue and Cost Management
    • Collaborate with the General Manager to drive departmental revenue and meet overall revenue budgets.
    • Monitor and manage labor, material, and associated job costs, ensuring jobs are within budgeted targets.
    • Work with the team to achieve call count goals, ensuring efficient scheduling and allocation of resources.
    • Monitor call counts and implement strategies to optimize productivity and billable efficiency.