Customer Service Representative
3 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Caliber Collision Centers. As a key member of our service center, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our clients.
Compensation and Benefits
The estimated salary for this position is $45,000 - $60,000 per year, depending on experience. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid vacation and holidays.
Job Description
Your primary responsibilities will include:
- Greeting and serving customers in a professional and courteous manner.
- Maintaining a thorough knowledge of insurance partner requirements and procedures.
- Coordinating rental car and tow companies to provide seamless services to our customers.
You will work closely with our team to ensure that all customer needs are met and exceeded, while maintaining a high level of productivity and efficiency.
Required Skills and Qualifications
To be successful in this role, you will need:
- 1+ years of experience in a customer-facing environment.
- Effective verbal and written communication skills.
- Ability to navigate multiple software systems, such as Microsoft Office Suite.
You should be able to adapt easily to a fast-paced environment and prioritize tasks effectively to meet deadlines.
Benefits of Joining Our Team
By joining Caliber Collision Centers, you can expect:
- A career growth opportunity with a leading company in the automotive repair industry.
- A supportive and collaborative work environment.
- A chance to develop your skills and expertise in a dynamic and ever-changing field.
At Caliber Collision Centers, we value our employees and are committed to helping them achieve their full potential. We believe in promoting from within and offering opportunities for advancement and career growth.
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