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Enrollment Specialist

2 months ago


Austin, Texas, United States Collabera Full time
Job Summary

We are seeking a highly detail-oriented Enrollment Specialist to join our team at Collabera. As an Enrollment Specialist, you will be responsible for processing enrollment applications in the Healthcare Insurance market, Workers Comp market, or Medicaid market.

Key Responsibilities
  • Process enrollment applications in a timely and accurate manner
  • Interact professionally with providers and ancillary staff to provide appropriate and timely responses to inquiries and concerns regarding provider enrollment and file maintenance for Medicaid programs
  • Process to completion 100% of assigned applications utilizing documented work instructions daily and meet minimum daily quotas
  • Data entry (of paper applications) with validation of provider submitted enrollment information to ensure the enrollment application meets the minimum standards
  • Send out deficiency letters to notify providers of incomplete applications
Requirements
  • High school degree or GED required, 2 years college preferred (emphasis on Business Administration or Healthcare Management) or equivalent work experience
  • Experience in processing enrollment applications in the Healthcare Insurance market, Workers Comp market, or Medicaid market
  • Excellent customer service skills
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development