Birthday Party Host

2 weeks ago


Foley, Alabama, United States OWA Full time
Birthday Party Host Job Description

Please note that this position is primarily for Saturdays and Sundays. The Birthday Party Host is a key member of the Group Sales Department and reports to the Sales Lead. As a Birthday Party Host, you will be responsible for communicating and collaborating with guests throughout all aspects of their birthday party. This includes customizing the plan for their birthday party, preparing for the party/event, interacting with guests upon arrival, hosting the designated birthday party, overseeing setup and cleanup, and ensuring guest satisfaction throughout the program. You will present a positive image of OWA Parks and Resort, provide high-quality customer service, take pride in your work, and deliver outstanding service to every guest who comes through our doors.

Key Responsibilities:
  • Be the first face your party guests see and greet them with a smile.
  • Set up the party room, help with decorations, and deliver food.
  • Clean up the party room to make it presentable for the next group.
  • Handle multiple tasks at the same time.
  • Perform other duties as assigned by Sales Lead, Sales Supervisor, or Sales Manager.
Requirements:
  • Must be at least 16 years old.
  • High School Diploma or GED.
  • Prior work experience in hospitality or retail is preferred but not required.
  • Ability to communicate clearly and effectively in all situations.
  • Great personality and enjoy working with the public with a special interest in guest service.
  • Must be organized, detail-oriented, and able to prioritize work on multiple projects simultaneously.
  • Must be able to effectively identify problems and present resolutions.
  • Must be able to work independently and as part of a team.
  • Must possess a valid state driver's license.
  • Willing and able to work odd or irregular hours, including nights, weekends, and holidays, to include working two out of three weekend days (Friday, Saturday, Sunday). Also, must be able to work in sunny, hot, humid, cold, and rainy conditions.
  • Willing and able to work in a smoke, tobacco, and drug-free workplace.

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