Senior IT Systems Engineer

2 weeks ago


New York, New York, United States Gotham Technology Group Full time

### Senior IT Systems Engineer Opportunity

Are you an innovative and proactive IT expert? Gotham Technology Group is seeking a hands-on Senior IT Systems Engineer to spearhead our modernization initiatives. This position is integral to the IT department, focusing on our Windows infrastructure and storage solutions.

**Position Summary:**

As a Senior IT Systems Engineer, you will evaluate the effectiveness and performance of our technological systems. You will manage technology infrastructure and operations, ensuring compliance with policies and regulations. Your responsibilities will include analyzing computer system designs and specifications, safeguarding network security, and thwarting unauthorized access.

We are transitioning from a traditional on-premises setup to a contemporary, cloud-centric architecture. Security, high availability, and quality of service are paramount. You will be instrumental in ensuring application reliability, uptime, and data services while evaluating costs and service levels.

**Core Responsibilities:**

**System Performance & Enhancement:**

Oversee resource utilization and system performance.

Establish protocols for network optimization, reliability, and availability.

Investigate and propose new hardware and software solutions.

Identify areas of concern and implement strategic improvements.

**Infrastructure Oversight:**

Design, construct, configure, implement, and support systems including Cisco UCS, VMware, EMC PowerMax SAN Storage, Linux, and Windows Server.

Manage cloud services (Azure, Office 365) and Windows Server 2012+ environments.

Supervise internet-facing infrastructure and applications such as nginx, IIS, DNS, SMTP, and Citrix NetScaler.

**Corporate Infrastructure & Applications Management:**

Administer Windows AD/DNS, VMware View, Exchange, file/print services, and remote office setups.

Develop scripts for efficiency and proactively enhance corporate infrastructure.

Establish and adhere to system standards, policies, and procedures.

**Support & Knowledge Sharing:**

Provide 24x7 on-call support on a rotational basis.

Share expertise and mentor colleagues.

Build long-term partnerships with vendors for IT-related products and services.

**Documentation & Financial Planning:**

Contribute to the annual budget process and ensure cost-effectiveness.

Create and maintain operational documentation and run books.

Prepare and present recommendations for service level enhancements.

**Essential Qualifications:**

**Experience & Credentials:**

10+ years of engineering and design experience in developing reliable, scalable systems.

Exceptional communication and interpersonal abilities.

Certifications (Microsoft, Cisco, Citrix, VMware) are advantageous.

**Technical Proficiency:**

Expertise in Cisco Unified Computing, VMware ESX/ESXi, DNS, TCP/IP, and more.

Experience in managing Active Directory and complex environments.

Advanced knowledge of Microsoft Exchange and Office 365.

Strong scripting skills, particularly in PowerShell.

**Additional Competencies:**

Experience with Citrix Virtual Apps, EMC storage solutions, and security protocols.

Proficiency in systems auditing and compliance with industry standards (ITIL, ISO, COBIT).

A Bachelor's degree in Computer Science, IT, or Electrical Engineering is highly preferred.

**Key Attributes and Skills:**

Ability to collaborate effectively within a team environment.

Strong written and verbal communication skills.

Commitment to customer satisfaction.

Highly organized with the capability to manage multiple tasks efficiently.

Adherence to IT policies to ensure consistent quality of service.

Strong troubleshooting and problem-solving abilities.

Excellent time management skills and the ability to perform under pressure.



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