Hospitality Room Cleaner
2 weeks ago
Job Location: Room Attendant
Requisition ID: Category Housekeeping
Property: Residence Inn Addison
Company: Highgate Hotels
Company Overview:
Highgate Hotels is a prominent entity in real estate investment and hospitality management, recognized for its innovative approach within the industry. With a strong presence in major U.S. gateway cities and an expanding footprint in the Caribbean and Latin America, Highgate is a leader in the hospitality sector. The company offers expert guidance throughout all phases of the property cycle, from planning and development to recapitalization or disposition. Highgate has a successful track record in developing a diverse portfolio of unique lifestyle hotel brands, legacy brands, and independent hotels and resorts, complemented by contemporary programming and digital expertise.
Position Overview:
The Room Attendant plays a crucial role in ensuring that guest accommodations are maintained to the highest standards of cleanliness and presentation, while delivering attentive and courteous service to all guests.
Key Responsibilities:
- Meticulously clean guest rooms in accordance with established standards.
- Complete all pre-cleaning tasks, including preparing guest supplies, cleaning materials, and linens for the housekeeping cart.
- Remove all waste and soiled linens from guest rooms and corridors.
- Maintain cleanliness and organization in hallways, public spaces, and storage areas.
- Restock housekeeping carts in preparation for the following day’s tasks.
- Replenish cleaning supplies as necessary.
- Report any missing items from guest rooms to the Housekeeping Supervisor/Manager.
- Immediately notify the Housekeeping Supervisor/Manager of any maintenance issues.
- Handle lost and found items in accordance with company policies.
- Ensure overall guest satisfaction through attentive service.
Qualifications:
A high school diploma or equivalent is preferred, along with experience in a hotel or related field. Candidates must be able to exert up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. The ability to stand for the duration of the shift is required. Effective verbal and written communication skills are essential for interacting with all levels of staff and guests in a friendly and service-oriented manner.
Equal Opportunity Employment:
Highgate Hotels, L.P. is an Equal Opportunity Employer committed to recruiting and retaining the best-qualified personnel. The company adheres to a policy of nondiscrimination in all aspects of employment, ensuring equal opportunity regardless of race, religion, color, age, genetic information, disability, national origin, sex, sexual orientation, marital status, or any other status protected by law.
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