Senior UX Designer and Researcher
4 weeks ago
Every Sticker Has a Story. StickerGiant is an eCommerce business that provides custom stickers and labels to enable our customers to tell their story. Our mission is to offer the fastest delivery, excellent customer service, and the highest quality product within the industry. We are guided by our values: Customer Focus, Growth Mindset, Trust, and Accountability. We value and embrace the diversity of identities, experiences, thoughts, needs, and approaches. We communicate frequently and transparently, which allows our employees to see, experience, and take ownership of our shared success together.
Job Summary:
We are seeking a highly skilled Senior UX Designer and Researcher to join our team at StickerGiant. As a key member of our product design team, you will play a pivotal role in shaping how our products work and are perceived by both internal and external customers. You will lead discovery efforts to deeply understand customer problems, craft meaningful solutions, and seamlessly integrate product changes that users can navigate without retraining.
Key Responsibilities:
- Own the end-to-end design of StickerGiant's digital products, ensuring they are functional, intuitive, and aligned with business goals
- Apply a comprehensive approach that includes service design, interaction design, and visual design to deliver cohesive and seamless user experiences
- Collaborate with Product Managers, Engineers, and Marketing teams to ensure alignment and consistency across all customer touchpoints
Requirements:
- 5+ years of experience in UX design and research, with a proven track record in eCommerce or consumer-facing digital products
- Expertise in interaction design, visual design, and service design, with the ability to seamlessly integrate these into cohesive product experiences
- Experience in developing design systems for consistency across platforms
- Proficiency in prototyping tools such as Figma, Sketch, or Adobe XD, and UX research tools like Hotjar or Crazy Egg
- Knowledge of accessibility standards (WCAG) and best practices for creating inclusive designs
- Strong understanding of mobile-first and responsive design principles
- Experience working in Agile/Scrum environments and collaborating with engineers and product managers
Preferred Skills and Behavioral Competencies:
- Experience with eCommerce platforms (e.g., Shopify, WooCommerce) and conversion rate optimization (CRO)
- Knowledge of A/B testing platforms, web analytics tools, and user behavior analysis
- Familiarity with UX writing and microcopy principles to improve user communication
Benefits and Perks:
- Flexible PTO
- Excellent Health, dental, vision offered at reduced rates. Options for PPO or High Deductible for health coverage.
- High-deductible health plan enrollees will receive an annual company contribution towards your HSA
- Life insurance and short-term disability insurance covered at 100%
- Voluntary benefits include accident & critical illness, long-term disability, identity theft insurance
- Employee Assistance Program
- Paid Leave: Paid parental leave for employees who qualify for FMLA
- 401(k): StickerGiant contributes 5% as follows: a guaranteed 3% contribution + additional match up to 2% of your contribution
- Professional Development: We provide opportunities for attending conferences, obtaining and/or renewing certifications, and participating in workshops and will tailor-make your career development plan with you
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