Regional IT Support Specialist
1 week ago
At PlayCore, we are seeking a highly skilled Regional IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to end-users within a specific region, ensuring the smooth operation of our network and server infrastructure.
Key Responsibilities:- Provide technical support to end-users, including troubleshooting hardware and software issues
- Monitor and respond to alerts of network or server issues
- Respond to help desk tickets and resolve issues in a timely manner
- Work with other IT teams to ensure consistency and standardization of IT systems and infrastructure across the organization
- Install and configure network and server hardware
- Maintain inventory and documentation of all IT assets within the region
- Manage site wiring and wireless implementation projects
- Assist in projects as needed at other PlayCore sites outside of the assigned region
- Associate's degree in information technology or related field AND Two years of related experience, OR Four years of related experience
- Expert on Windows desktop operating systems
- Experienced with Microsoft Server Operating Systems and applications such as Active Directory and Group Policy
- Experienced with TCP/IP, DNS, and DHCP
- Experienced in switch and firewall deployments and configuration
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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Regional IT Support Specialist
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Regional IT Support Specialist
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