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Restaurant Service Professional Wanted

2 months ago

Traverse City, Michigan, United States HM Management LLC Full time
Job Summary

We are seeking a highly skilled and experienced Server to join our team at Harrington's by the Bay, a renowned restaurant under the HM Management LLC umbrella.

Key Responsibilities
  • Guest Interaction: Welcome and greet guests with a warm and friendly demeanor, ensuring a positive first impression.
  • Menu Presentation: Present menus and provide detailed information about the dishes and beverages, highlighting our restaurant's unique offerings.
  • Order Taking: Take accurate orders and ensure timely delivery of food and drinks, maintaining a high level of customer satisfaction.
  • Anticipatory Service: Anticipate the needs of our guests and offer personalized recommendations, enhancing their overall dining experience.
  • Team Collaboration: Collaborate with the kitchen and support staff to ensure a smooth dining experience, maintaining a high level of efficiency and productivity.
  • Issue Resolution: Handle guest inquiries and resolve any issues promptly and professionally, maintaining a positive reputation for our restaurant.
  • Work Area Maintenance: Maintain a clean and organized work area, including table setups and dining sections, adhering to our high standards of cleanliness and presentation.
Requirements
  • Previous Experience: Previous experience as a server in a restaurant setting is preferred, with a proven track record of providing exceptional customer service.
  • Communication Skills: Outstanding communication and interpersonal skills, with the ability to effectively interact with guests and colleagues.
  • Multitasking: Strong multitasking abilities to handle multiple tables efficiently, maintaining a high level of productivity and accuracy.
  • Customer Service: A passion for delivering top-notch customer service, with a focus on exceeding guest expectations.
  • Flexibility: Flexibility in working a variety of shifts, including weekends and holidays, with a willingness to adapt to changing circumstances.
  • Pressure Management: Ability to work well under pressure and in a fast-paced environment, maintaining a high level of composure and professionalism.
Benefits
  • Career Growth: Opportunities for career growth and advancement within the restaurant, with a focus on developing our team members' skills and expertise.
  • Scheduling Flexibility: Flexible scheduling to accommodate personal commitments, with a focus on work-life balance.
  • Employee Discounts: Employee discounts on food and beverages at all of our locations, with a focus on rewarding our team members' hard work and dedication.
  • Benefits Package: Health insurance and other benefits available for eligible full-time employees, with a focus on supporting our team members' overall well-being.