Retail Customer Service Representative

3 weeks ago


Middletown, Rhode Island, United States Michaels Full time

At Michaels, we're looking for a Seasonal Retail Customer Service Team Member to join our team

As a Customer Service Team Member, you will be responsible for delivering exceptional customer service, helping customers find what they're looking for, and ensuring a fast and friendly checkout experience. You will also be responsible for unloading trucks, stocking merchandise, and maintaining store recovery standards.

The ideal candidate will have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and be able to lift heavy boxes and access high shelves. If you're a team player who is passionate about providing excellent customer service, we want to hear from you

  • Customer Service Responsibilities: Provide exceptional customer service, help customers find what they're looking for, and ensure a fast and friendly checkout experience.
  • Merchandise Responsibilities: Unload trucks, stock merchandise, and maintain store recovery standards.
  • Physical Requirements: Lift heavy boxes, access high shelves, and be able to stand for long periods of time.

Preferred Qualifications:

  • Retail and/or Customer Service Experience: Preferred, but not required.

Work Environment:

Public retail store setting, climate-controlled, with some stock rooms not climate-controlled and outdoor work if assigned.

Total Base Pay Range: $14.00 - $16.50

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance, paid time off, tuition assistance, generous employee discounts, and much more.



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