Support Services Specialist
3 weeks ago
We are hiring an Administrative Support professional to work in our Silver Spring, MD office.
Responsibilities- Handle incoming calls, emails, and chats with professionalism and courtesy.
- Maintain accurate records and update customer interactions in the system.
- Document and review employee and client records.
- Enter information into computer databases for effective record-keeping.
- High School Diploma or GED required; Associate degree preferred.
- At least 1 year of related work experience; previous call center experience a plus.
- Excellent written and oral communication skills.
- Experience working on complex projects with critical thinking and problem-solving.
$18.00/hour; benefits include competitive pay, opportunities for growth and development, and a supportive work environment.
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