Sales Associate for Parts and Accessories
2 months ago
Fuel Powersports is seeking a motivated Sales Associate specializing in Parts and Accessories to enhance our team. This role involves direct interaction with customers through various channels (in-person, phone, online) to assess their requirements and provide suitable solutions. You will collaborate closely with the sales and service teams to ensure timely fulfillment of parts and accessories requests for our clientele. This position is ideal for individuals with experience in automotive dealerships or large retail chains.
WORK SCHEDULE:
Enjoy guaranteed two consecutive days off each week, with workdays from Tuesday to Saturday.
KEY RESPONSIBILITIES:
- Welcome customers promptly and courteously.
- Utilize your expertise to inform customers about our range of products.
- Stay informed about the latest in power sports gear and product offerings.
- Provide exceptional, personalized support to both potential and existing customers.
- Ensure customer satisfaction throughout their purchasing journey.
- Suggest additional parts that may be necessary for customer needs.
- Assist in locating hard-to-find parts.
- Manage multiple customer interactions while maintaining high satisfaction levels.
- Process online and phone transactions efficiently and politely.
- Notify customers about promotions, discounts, or new arrivals.
- Handle cash transactions accurately and maintain the cash register.
- Perform other related tasks as required.
QUALIFICATIONS:
The ideal candidate will possess a friendly demeanor and excellent communication/customer service skills. Familiarity with the Power Sports sector is advantageous.
- Ability to connect with customers in a welcoming manner.
- Confidence in handling phone inquiries and processing orders.
- Proficient in guiding customers to make informed purchasing decisions.
- Exhibit a positive attitude and a collaborative spirit.
- Take responsibility for ensuring a positive customer experience.
- Availability to work on Saturdays.
- Capability to lift items weighing up to 50 lbs.
EMPLOYEE BENEFITS:
- Highly competitive compensation package.
- Health, Dental, and Vision insurance available after the probationary period.
- 401K plan with company matching for eligible employees.
- Two consecutive days off each week.
- 10 days of paid time off from day one.
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