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Retail Sales Director

2 weeks ago

Garland, Texas, United States RaceTrac Full time

Job Description:

The General Manager is responsible for driving profitability for one RaceTrac store and leading up to 45 employees. The successful candidate will continually deliver on RaceTrac's mission of making people's lives simpler and more enjoyable through a focus on friendly service, food execution, cleanliness, building talent, and driving success.

Main Responsibilities
  • Establish an environment of prompt, efficient, and courteous service.
  • Lead and direct positive and professional relationships with co-workers, direct reports, guests, and vendors.
Key Areas of FocusFriendly Service
  • Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases.
Food Excellence
  • Drive excellence in food service by executing designed processes, implementing goals to increase sales and margin, ensuring product quality, and using training resources.
Cleanliness and Safety
  • Encourage and manage a high standard of store cleanliness.
  • Direct, monitor, and adhere to all safety-related regulations, including food safety regulations.
Building Talent
  • Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork.
  • Display RaceTrac's Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach.
Driving Success
  • Strategically direct control of inventory and the distribution of materials, merchandise, and supplies.
  • Review financial statements, sales, analysis reports, and other performance data to measure productivity.
Qualifications
  • High School Diploma or GED in progress or completed.
  • 5+ years of prior food service, retail, or restaurant supervisory experience; retail management experience preferred.
  • Previous experience working in high-volume, guest-focused, transactional environment preferred.
  • Knowledge and skills in analyzing overall financial performance of the store including profit and loss statements.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office Suite.
  • Proven knowledge of Labor Laws and staffing best practices.