Pet Groomer

We are seeking a skilled Pet Groomer to join our team at Pet Supplies Plus. As a Pet Groomer, you will be responsible for providing top-notch grooming services to our furry friends, including brushing, bathing, and conditioning. You will work closely with our grooming team to develop new relationships in the community and provide exceptional customer service.

• Perform grooming services, delighting our neighbors and pets, including brushing, bathing, and conditioning of animals.
• Groom and style pets based on pet owner instructions and requests, following standard procedures and breed standards.
• Ensure wellness and safety of those in our care at all times.
• Approach and greet pet parents, providing quick and courteous service by learning about pets, neighbor preferences, and determining their needs.
• Drive neighbor satisfaction by developing long-term relationships with pet parents, sharing product knowledge, and suggesting products and services needed for happy and healthy pets.
• Community outreach to attract new neighbors into our neighborhood.
• Suggest customized, additional services over the basic self-wash or groom.
• Perform routine cleaning, keeping our environment inviting, and assist the pet center team with tasks and neighbor engagement in downtime.
• Successful completion of Safety, Bather/Brusher and Grooming Academy training certification.

• High School diploma or GED.
• 1+ years' experience grooming with formal training certification and/or experience under an established certified groomer.
• A minimum of 1 year of experience in retail or other service provider with an emphasis on providing topnotch service.
• Excellent communication skills with the ability to ask probing questions to ensure clarity around pet needs and neighbor preferences.
• Ability to quickly build neighbor and pet relationships.
• Ability to increase and maintain long-term client business.
• Passion for pets and an understanding of what pets mean to their owners.
• Must successfully complete Pet Supplies Plus training and certification programs.