Customer Experience Ambassador

1 month ago


Marble Falls, Texas, United States Wingstop Full time

Company Overview


Welcome to Wingstop, a fast-casual restaurant chain serving delicious wings and other savory treats. As a Guest Service Team Member, you will be the face and voice of our brand, delivering exceptional customer experiences that drive loyalty and retention.



Salary


We offer an estimated annual salary of $35,000 to $45,000, based on your qualifications and experience. Your compensation package also includes opportunities for growth and advancement within the company.



Job Description


In this role, you will be responsible for:



  • Greeting customers warmly and ensuring they feel welcome in our restaurant
  • Taking orders accurately and efficiently, using our proprietary ordering system
  • Preparing food and beverages to our high standards, while maintaining a clean and safe work environment
  • Providing excellent service, responding promptly to customer inquiries, and resolving any issues that may arise
  • Collaborating with colleagues to achieve sales targets and drive business growth


Required Skills and Qualifications


To succeed in this role, you should possess:



  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines
  • Basic math skills, with accuracy and attention to detail
  • Availability to work flexible hours, including evenings, weekends, and holidays


Benefits


We offer a comprehensive benefits package, including:



  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Meal discounts and employee meal program
  • Ongoing training and development opportunities
  • Recognition and reward programs for outstanding performance


Others


This is an exciting opportunity to join a dynamic team and grow your career in the hospitality industry. If you are passionate about delivering exceptional customer experiences and have a strong desire to learn and develop, we encourage you to apply today



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