Operational Team Lead
3 weeks ago
We are seeking an experienced Service Delivery Manager to join our team at ABM Industries.
About the RoleThe successful candidate will assume ownership for contracted services at a building or campus, leading operational and administrative activities while maintaining effective cost control measures.
This role oversees recruiting, safety, productivity, and quality of operations, ensuring work assignments and schedules meet department, facility, and contractual needs.
Key Responsibilities- Client Relationship Management: Establish and maintain strong client relationships with assigned account(s), identifying areas of opportunity and implementing process changes in a positive and effective manner.
- Team Leadership: Effectively recruit, manage, and lead a team of professional employees and supervisors, motivating and developing the team while supporting organizational change.
- Operational Oversight: Promote a strong safety culture and safe work environment, performing daily quality control inspections to ensure quality standards are met or exceeded.
- Performance Management: Drive performance management through performance reviews, setting clear job expectations, coaching and directing staff, and using disciplinary action when necessary.
To be successful in this role, you will need:
- A Bachelor's degree or equivalent experience.
- 3 to 5 years of experience, including 2 years of supervisory experience. Warehouse or Janitorial experience is preferred.
- A valid state-issued driver's license.
- Solid business acumen and basic accounting principles.
- Working knowledge of OSHA safety standards and regulations.
- Excellent verbal and written communication, interpersonal, consultative, and negotiation skills.
The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. Our comprehensive benefits package includes health insurance, retirement plans, and paid time off.
Why Join ABM Industries?At ABM Industries, we offer a dynamic and supportive work environment that fosters growth and development. Our team members enjoy competitive salaries, excellent benefits, and opportunities for advancement.
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