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Administrative Support for Front Office Operations

2 months ago

Murphy, North Carolina, United States Appalachian Community Services Full time
Position Overview:
Appalachian Community Services is dedicated to delivering vital Behavioral Health Services to the community. This role is essential in ensuring smooth front office operations and supporting the overall mission of the organization.

Key Responsibilities:
  • Maintain adherence to all professional standards, including Medicaid and Medicare regulations, as well as agency policies and procedures.
  • Manage clinician schedules, coordinate appointments, and prepare necessary documentation for daily activities.
  • Input critical consumer information into medical records to facilitate appointment scheduling and service tracking.
  • Handle incoming calls with professionalism, directing inquiries to the appropriate personnel, and providing assistance to clients regarding available services.
  • Collect fees for services rendered and ensure a courteous interaction with the public.

Qualifications:
To be successful in this role, candidates must demonstrate the following:
  • A minimum of a High School Diploma is required.
  • Prior experience in an office setting, particularly within the healthcare sector, is preferred.
  • A positive and professional demeanor, strong commitment to patient care, and an understanding of office dynamics are essential.
  • Knowledge of Mental Health, Social Work, or Healthcare fields is advantageous.

Equal Opportunity Statement:
Appalachian Community Services and its affiliates are committed to fostering an inclusive environment and providing equal opportunities to all individuals, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Reasonable accommodations will be made for qualified individuals with disabilities, unless such accommodations would impose an undue hardship on the organization.