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Emergency Response Coordinator

4 weeks ago

Sparta, Michigan, United States JERRYS TOWING & RECOVERY INC Full time
Job Summary

We are seeking a highly skilled and organized Emergency Response Coordinator to join our team at JERRYS TOWING & RECOVERY INC. In this role, you will be responsible for receiving emergency and non-emergency calls and making quick decisions to ensure the proper action is taken.

Responsibilities
  • Receive inbound emergency and non-emergency calls and collect information from callers.
  • Prioritize calls according to their level of urgency and transmit information to the appropriate person or department.
  • Direct response units to the correct location and monitor the status of the response team.
Requirements
  • A high school diploma or equivalent is required.
  • Previous experience as a dispatcher or in a similar position is necessary.
  • Excellent typing and data entry skills are essential.
  • You should have a strong understanding of best practices and procedures for emergency response situations.
  • Strong verbal and written communication skills are required.
  • You must be highly organized with the ability to multitask and prioritize projects under pressure.
Compensation and Benefits

The estimated salary for this position is around $45,000 - $60,000 per year, depending on experience. Additionally, we offer competitive compensation, paid time off, and career growth opportunities.