Merchandise Coordinator Lead

We're reinventing retail and helping people discover that next find that's going to be their new signature look.

Salary: $45,000 - $60,000 per year

• As a Merchandise Coordinator Lead, you will play a pivotal role in executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively.
• You will work as a team to ensure an excellent customer experience by engaging and interacting with all customers, maintaining a clean and organized store, and role modeling exceptional customer service.

• Create a positive internal and external customer experience
• Promote a culture of honesty and integrity; maintain confidentiality
• Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor
• Train and mentor Associates on established merchandising and processing principles
• Ensure merchandise is properly tagged, hung, secured, and coded
• Communicate with the Coordinator on Duty to ensure efficient flow of goods to sales floor
• Ensure Associates complete tasks and activities according to store plan; prioritize as needed
• Monitor productivity of team and coach as necessary
• Organize and rotate back stock for easy replenishment
• Maintain and uphold merchandising philosophy and signage standards
• Maintain all organizational, cleanliness and recovery standards for the backroom area
• Ensure compliance with recycling and, where applicable, hazardous waste programs
• Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates
• Provide and accept recognition and constructive feedback
• Partner with Management on Associate training needs to increase effectiveness
• Ensure adherence to all labor laws, policies, and procedures
• Promote credit and loyalty programs
• Support and participate in store shrink reduction goals and programs
• Promote safety awareness and maintain a safe environment
• Other duties as assigned

• Able to work a flexible schedule, including nights and weekends
• Superior communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Capable of lifting heavy objects with or without reasonable accommodation
• Able to train others
• 1 year retail and 6 months of leadership experience

We offer a comprehensive benefits package, including:

• Associate discount
• EAP (Employee Assistance Program)
• Smoking cessation program
• Bereavement leave
• 401(k) Associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union membership
• Referral bonuses

Eligible associates also receive medical, dental, and vision coverage, as well as paid holidays, vacation, and sick time. Additionally, we offer auto and home insurance discounts, scholarship opportunities, and adoption assistance.