Frontline Customer Champion

3 days ago


Trussville, Alabama, United States Domino's Pizza LLC Full time
Customer Service Representative Job Description

We're seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our customers.

Key Responsibilities

The key responsibilities of this role include:

  • Providing exceptional customer service to our customers.
  • Taking customer orders (in-person or over the phone) working with our technology and Point of Sales System.
  • Cleaning, preparing, and maintaining the front of the store.
  • Executing our contactless experience safely.
  • Taking ownership of customer concerns and working with management to WOW them.
  • Ensuring orders are organized, accurate, and up to standards.
Necessary Skills

The necessary skills for this role include:

  • Ability to multi-task/work efficiently under pressure.
  • Ability to work in a fast-paced environment - Handle the Rush.
  • Effective communication with team members and customers.
  • Understand safe food handling, food storage, and sanitation.
  • Ability to work nights and weekends.
  • Excellent customer service skills and basic math.
  • Ability to take direction from management.


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