Frontline Customer Champion
3 days ago
We're seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our customers.
Key ResponsibilitiesThe key responsibilities of this role include:
- Providing exceptional customer service to our customers.
- Taking customer orders (in-person or over the phone) working with our technology and Point of Sales System.
- Cleaning, preparing, and maintaining the front of the store.
- Executing our contactless experience safely.
- Taking ownership of customer concerns and working with management to WOW them.
- Ensuring orders are organized, accurate, and up to standards.
The necessary skills for this role include:
- Ability to multi-task/work efficiently under pressure.
- Ability to work in a fast-paced environment - Handle the Rush.
- Effective communication with team members and customers.
- Understand safe food handling, food storage, and sanitation.
- Ability to work nights and weekends.
- Excellent customer service skills and basic math.
- Ability to take direction from management.
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