Post-Acute Care Quality Assurance Specialist
4 days ago
LHC Group is committed to delivering high-quality, cost-effective care that supports our patients when and where they need it.
Job OverviewWe are seeking a Post-Acute Care Quality Assurance Specialist to join our team. This role will be responsible for facilitating overall agency quality improvement and outcome performance.
Key Responsibilities- Perform on-site survey readiness assessments annually using designated protocols and tools as requested
- Partner with agency leadership in developing and implementing effective actions to mitigate quality-related findings identified in the survey readiness assessments as applicable
- Support agencies during state and Joint Commission surveys, as applicable, by remaining available during the survey, assisting in the development of the required action plan, and monitoring follow-through with action plans/Evidence of Standards Compliance (ESC)|Measures of Success (MOS), if requested
- Maintain current knowledge of regulations affecting the agency and act as a resource to agency leadership regarding Conditions of Participation, State Minimal Standards, state-specific regulatory requirements including discipline-specific practice acts, and Joint Commission requirements
- Perform site visits when indicated to identify and address mitigating factors inhibiting improvement in quality performance. Work with agency leadership to develop improvement plans and provide oversight to ensure barriers are successfully mitigated.
- Assist agency leadership in prioritizing performance improvement activities and in developing improvement plans to address and improve Value-based Purchasing, HHCAHPS, STAR, and publicly reported quality measure performance.
- Provide face-to-face exit conferences with agency leader(s) or designee after each site visit to communicate findings and discuss plans of improvement
- Monitor internal quality chart review results and provide feedback on effective action plan development to improve results
- Periodically perform inter-rater reliability audits on internal quality chart reviews performed by agency leaders. Assist agency leaders in obtaining initial competency in quality chart review process
- Provide orientation to quality and performance improvement program to new clinical and executive directors
- Analyze data and quality reports to identify improvement opportunities and work with agency leadership to develop plans to improve overall quality performance
- Assist agency leaders with root cause analysis and action plan development related to Sentinel Events and other identified patient safety risks
- Review quarterly Quality and Performance Improvement Executive Summary Reports, which includes an analysis of data and specific actions taken to mitigate and provides appropriate guidance to agency leaders to ensure adequacy
- Regularly communicate progress and concerns with the respective Regional Vice President and Home Health Quality and Patient Experience Zone Manager
- Adequately prepare for and actively participate in monthly quality review calls with manager
- 3 years healthcare experience, preferably home care and/or healthcare quality-related experience
- Bachelor's Degree in a health care-related field, preferred
- Associate Degree acceptable for RN candidates only
- Certification in Healthcare Quality is preferred, after first year of service
- Current Driver's License and vehicle insurance, and access to a dependable vehicle
- Understanding of CMS Conditions of Participation, Joint Commission Standards, and state licensing standards
- Effective written and verbal communication skills
- Good interpersonal skills
- Fiscal responsibility and accountability
- Proficient computer skills with knowledge of Microsoft Word and Excel
- Goal-oriented and ability to affect change
LHC Group is the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports our patients when and where they need it. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare.
Benefits- Holiday Pay
- Medical benefits
- Dental benefits
- Vision benefits
- 401k retirement plan
- Continuing Education
- Employee assistance programs
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