Client Service Expert

4 days ago


Burlington, Iowa, United States Culligan 65IA Full time

About the Job:

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We are looking for a Customer Support Liaison to join our team at Culligan Water in 65IA. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving issues, and meeting customer needs.

]

Key Responsibilities:

]
  • Provide proactive sales support to develop close relationships with customers
  • Schedule service and delivery orders, coordinating with the operations team
  • Manage customer accounts, resolving issues and processing orders
  • Contact customers for scheduling additional services or maintenance plans
  • Resolve customer grievances through designated departments]
]

Requirements:

]
  • High school diploma or equivalent required
  • Minimum of two years of customer service experience
  • Strong time management, project management, and communication skills
  • Proficient in Microsoft Office (Word, Excel, Outlook)]
]

Estimated Salary: $52,000 - $62,000 per year, depending on qualifications and location.



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