Patient Advocate

5 days ago


Peoria, Illinois, United States Bump Health Full time
About the Role

Bump Health is seeking a highly motivated and detail-oriented Patient Advocate to join our Insurance Verification Team. As a Patient Advocate, you will play a critical role in ensuring our customers receive the benefits they are entitled to through their insurance plans.

Key Responsibilities
  • Insurance Verification: Verify patients' insurance benefits and ensure accurate and timely processing of claims.
  • Data Entry: Accurately enter patient data into our Brightree system.
  • Customer Communication: Provide exceptional customer service via phone, email, and in-person interactions.
  • Process Improvement: Collaborate with management to identify areas for process improvement and implement changes to enhance our services.
Requirements
  • Medical Insurance Knowledge: In-depth understanding of medical insurance verification and reimbursement policies.
  • Communication Skills: Excellent verbal and written communication skills to effectively interact with patients, colleagues, and management.
  • Technical Skills: Proficiency in Brightree system and ability to learn new software and systems quickly.
  • Problem-Solving Skills: Strong analytical and problem-solving skills to resolve complex issues and find innovative solutions.
  • Teamwork: Ability to work collaboratively with a dynamic team to achieve shared goals.
What We Offer
  • Competitive Compensation: Commensurate with experience.
  • Health Insurance: Comprehensive health insurance package.
  • Employee Stock Option Plan: Opportunity to own a stake in our company.
  • Progressive Vacation Policy: Generous paid time off policy.
  • Family Friendly Atmosphere: Supportive and inclusive work environment.


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