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Restaurant Operations Manager

2 months ago


Arcadia, California, United States Din Tai Fung Full time
Job Summary

Din Tai Fung is seeking a skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. As a key member of our management team, you will be responsible for ensuring exceptional customer service, managing inventory and labor costs, and maintaining our brand standards.

Key Responsibilities
  • Manage Front-of-House Operations: Supervise staff, ensure efficient service, and maintain a clean and welcoming environment for customers.
  • Inventory Management: Monitor and control inventory levels, manage stockroom, and ensure accurate ordering.
  • Labor Cost Control: Manage labor schedules, monitor productivity, and optimize staffing levels to meet business demands.
  • Brand Standards: Ensure all staff members understand and adhere to our brand standards, including quality, service, and cleanliness.
  • Customer Service: Foster a positive and welcoming atmosphere, respond to customer complaints, and resolve issues promptly.
Requirements
  • 1-2 Years of Experience: Proven experience in a similar role, preferably in the food service industry.
  • Food Handlers Card: Possess a valid food handlers card and maintain it throughout employment.
  • Flexibility: Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to work effectively with staff, management, and customers.
  • Leadership Skills: Proven ability to lead and motivate a team, with a focus on customer satisfaction and employee development.
What We Offer
  • Competitive Pay and Benefits: Competitive hourly rate, medical insurance, dental, vision, and life insurance.
  • Opportunities for Growth: Din Tai Fung is committed to promoting from within, offering opportunities for career advancement and professional growth.