Sales Associate
1 week ago
Floor & Decor is seeking a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service and ensuring that customers have an exceptional shopping experience.
The ideal candidate will have strong communication skills, be able to work in a fast-paced environment, and have a passion for flooring products. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply.
About the Job:
Job SummaryThis role has a minimum base pay of $15.00 USD per hour with higher starting pay available based on experience. The salary range for this position is estimated to be between $15.00 and $20.00 per hour.
Key Responsibilities- Greet every customer in a helpful and courteous manner.
- Connect with customers, ask about their projects, recommend our products, and excite customers about their purchase.
- Provide above-and-beyond customer service and exceed customer expectations.
- Demonstrate and understand compliance of the company's safety processes.
- Act and work in a manner consistent with the company's core values.
- Process customers at checkout using the point-of-sale (POS) system.
- Process customer refunds and exchanges according to established guidelines.
- Open and close registers.
- Follow established cash, check, and credit card acceptance procedures.
- Answer the telephone according to the company guidelines.
- Stock, tag, and display merchandise as required.
- Be able to create price tags and merchandise signs.
- Must be 18 years or older.
- Knowledge of basic math skills.
- Customer service experience.
- Potential travel to other stores for support.
- While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
- Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch, or crawl.
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