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Insurance Customer Service Representative
2 months ago
We are seeking a highly skilled Commercial Customer Service Representative to join our team at GPAC. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling client inquiries, and processing endorsements, renewals, and other service-related tasks.
Key Responsibilities:
- Assist in servicing the existing book of commercial insurance business.
- Support the owner in daily operations.
- Utilize Epic (experience is a plus but not required).
- Handle client inquiries, process endorsements, renewals, and other service-related tasks.
- Potential to grow into a producing role over time.
What We Offer:
- A supportive and friendly work environment with a small family agency.
- Hands-off management style with no micromanagement.
- Flexible work schedule, as long as the job gets done.
- 100% health insurance coverage, including medical and vision.
- 3% retirement match.
Qualifications:
- 2-4 years of experience in a similar role.
- Familiarity with insurance terminology is essential.
- Experience with Epic is a plus.
- Strong organizational skills and attention to detail.
- A team player with a willingness to learn and grow.
Why Consider This Opportunity? Our agency values its employees and fosters a positive, flexible work environment. If you're looking for a place where you can grow, take on more responsibility, and work with a team that feels like family, this could be the perfect fit for you.
