Last Mile Operations Team Lead
6 days ago
Unlock a Rewarding Career at RXO Inc.
About UsRXO Inc. is a leading provider of innovative transportation solutions, leveraging cutting-edge technology to revolutionize the industry. Our extensive network and commitment to finding tailored solutions for every challenge enable us to create more efficient ways for shippers and carriers to transport goods across North America.
Compensation & BenefitsWe offer competitive pay, including a $500 sign-on bonus offered to eligible participants hired while the program is in effect, paid in two installments. Bonuses are subject to all applicable taxes. All other rules governing this program will apply. Current employees and contract workers are not eligible. Our comprehensive benefits package includes health, dental, and vision insurance, 401(k) with company match, life insurance, disability, Employee Assistance Program (EAP), paid time off, and tuition reimbursement program.
Job DescriptionAs a Last Mile Operations Team Lead at RXO Inc., you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations. Your responsibilities will include:
- Leading a team of 15-20 warehouse material handlers to receive, pick, and process orders daily
- Leveraging operational metrics to identify improvement areas and create actionable plans to improve the business
- Utilizing leadership skills to train material handlers to meet performance goals for safety, quality, and productivity
- Fostering positive working relationships with warehouse team, contract carriers, driver helpers
- Managing the dispatch of contract carriers and resolving issues throughout the day
- Partnering with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies
- Training and developing contract carriers, dispatchers, and warehouse personnel to meet and exceed customer expectations
To excel in this role, you will need:
- A minimum of 4 years of experience in operations
- Experience with Microsoft Office
Additionally, having 2 years of experience in logistics or transportation, inventory control, and merchandise reconciliation, as well as excellent verbal and written communication skills and strong interpersonal and leadership skills, would be advantageous.
This job requires the ability to lift up to 50 lbs. If you're driven, motivated, and looking for a challenging opportunity to grow your career, we encourage you to apply.
We value diversity, inclusion, and employee growth. Our mission is to deliver exceptional service to our customers by fostering a culture of innovation, collaboration, and respect. We welcome applications from talented individuals who share our values and are passionate about making a difference in the logistics industry.
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