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Patient Access Specialist

1 week ago


Mt Pleasant, South Carolina, United States Roper St Francis Healthcare Full time
Job Description:
At Roper St. Francis Healthcare, we are seeking a highly skilled Patient Access Specialist to join our team.

The primary responsibility of this role is to provide exceptional customer service to patients and their families, ensuring a seamless registration experience. This involves greeting patients, logging them into tracking software, and gathering necessary information for accurate registration and billing. The successful candidate will possess excellent communication skills, both verbal and written, and be able to effectively interact with patients, staff, and external partners.

Responsibilities include:
  1. Gathering patient demographic and financial information
  2. Completing registration and pre-admission tasks
  3. Assisting with patient transportation and room assignment/transfer
  4. Providing financial guidance and explanations of insurance benefits and self-pay billing

Requirements:
- High School diploma or equivalent required
- At least 6 months of customer service experience preferred
- Basic computer skills and proficiency in PC and Windows environment required

Benefits:
Roper St. Francis Healthcare offers a comprehensive benefits package, including medical, dental, and vision plans, flexible spending accounts, life insurance, and retirement savings plan. Additionally, employees enjoy paid time off, educational assistance, and much more.

About Us:
Roper St. Francis Healthcare is an equal opportunity employer committed to providing a safe and inclusive work environment. We value diversity and strive to create a workplace that reflects the communities we serve.