Teller Part Time Bilingual Spanish LA Valley

1 week ago

Whittier, California, United States Wells Fargo Full time
About Wells Fargo

At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. Our company culture is built around a set of core values that guide our actions and decisions, and we're committed to making a positive impact in the communities we serve.

About This Role

We're seeking a Teller to join our Consumer and Small Business Banking team. As a Teller, you'll play a critical role in providing exceptional customer service and helping our customers achieve their financial goals. You'll work closely with our customers to understand their needs and provide personalized solutions to meet those needs.

Key Responsibilities
  • Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
  • Complete operational activities while minimizing risks under established policies
  • Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
  • Receive direction from managers and exercises judgment within defined policies and procedures
  • Escalate questions and issues to more experienced roles
  • Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
  • Identify information and services to meet customers financial needs
Requirements
  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Bilingual speaking and listening proficiency in Spanish/English
Preferred Qualifications
  • Customer service focus with experience handling complex transactions across multiple systems
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Ability to interact with integrity and professionalism with customers and team members
  • Experience working with others on a team to meet customer needs
  • Cash handling experience
  • Ability to follow policies, procedures, and regulations
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Well-organized, independent and able to prioritize in a fast-paced environment
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
  • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
  • Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
What We Offer

We offer a competitive salary and a comprehensive benefits package, including health benefits, 401(k) plan, paid time off, disability benefits, life insurance, critical illness insurance, and accident insurance. We also offer tuition reimbursement, scholarships for dependent children, and adoption reimbursement.

We're an equal opportunity employer and welcome applications from diverse candidates. We're committed to creating an inclusive work environment where everyone feels valued and respected.

Apply today to join our team and start your career with Wells Fargo

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