Lab Technician

About Epiphany Dermatology

We are a dynamic, fast-growing dermatology services company headquartered in Austin, TX, dedicated to improving access to dermatology services and providing exceptional patient care in underserved markets across the U.S.

Job Summary

We are seeking a highly motivated and service-oriented individual to join our team as a Lab Technician. This role is instrumental in providing critical support functions to ensure smooth operations of the lab, working closely with the Lab Manager and healthcare team to deliver exceptional patient care.

Key Responsibilities

• Receiving, organizing, and preparing patient tissue samples for macroscopic evaluation by the Grossing Technician, including confirming patient identity, accessioning specimens, and preparing and correctly labeling specimen blocks.
• Assisting with entering information provided by the Grossing Technician into the patient's electronic medical record.
• Preparing patient tissue samples for microscopic evaluation by the Dermatopathologist, including correctly labeling completed slides and slide packaging and send-out.
• Assisting with laboratory send-outs, including slide and block requests.
• Performing general lab maintenance, including slide and block organization and storage, and maintaining CLIA required records and documentation.
• Assisting with completing and maintaining all compliance-related paperwork, including temperature and humidity information, chemical reagent log sheets, patient information logs, and quality assurance forms.
• Adhering to all safety protocols and providing excellent customer service by greeting patients in a competent and courteous manner, both in person and on the telephone.
• Accurately and timely completing documentation using both Electronic Medical Record and any required paper documentation, while ensuring patient confidentiality.
• Ensuring that blood/body fluids, biohazard materials, needle containers, and potentially infectious waste are appropriately disposed of, according to infection control guidelines.
• Monitoring expiration dates and taking action accordingly, recognizing usage trends affecting unit supplies and making recommendations for adjustments.
• Participating in staff meetings and workgroups by providing constructive input for practice improvements and solutions.

Requirements

• Proficiency with Microsoft Office Suite and ability to work with an Electronic Health Record and other related E-Systems.
• High school diploma or general education degree (GED).
• Prior anatomic pathology laboratory experience preferred, but not required.
• Detail-oriented and able to handle multiple tasks, following through to completion.
• Identifies self-learning needs related to job description and seeks out appropriate resources to meet learning needs.
• Maintains regular, reliable, and on-site attendance as scheduled by your supervisor.
• Maintains positive relationships with patients/families, peers, vendors, and other team members.

Qualifications/Experience

• High school diploma or general education degree (GED).
• Preferred but not required, prior anatomic pathology laboratory experience.
• Preferred but not required, an associate degree in a laboratory science or medical laboratory technology from an accredited institution or an equivalent combination of training and education.

Work Environment and Physical Requirements

The Medical office, procedure/exam room, and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards, or toxic substances. Daily activities may include standing, walking, sitting, bending, and lifting items up to 30 lbs.

Benefits

We offer generous benefits, including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA and FSA/dependent care, tuition assistance, certification reimbursement, and more.

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