Medical Support Specialist

4 days ago

Columbus, Ohio, United States Concentra Full time
Overview:

At Concentra, we are seeking a skilled Medical Support Specialist to join our patient care team. As a vital member of our team, you will play a crucial role in providing exceptional care to our patients.

Our mission is to improve the health of America's workforce, one patient at a time. As a Medical Support Specialist, you will be responsible for performing routine medical and testing procedures under direct supervision of the treating clinician.

This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. You will ensure that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.

Schedule is Monday-Friday 8am-5pm

Responsibilities:

  • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
  • Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing
  • Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
  • Assist providers during examination and treatment
  • Responsible for performing routine medical procedures as ordered by treating clinician
  • Prepare and assist clinician with procedure set up and injury care
  • Apply bandages, dressings and splints as ordered by the treating clinician
  • Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
  • Complete quality assurance activities on equipment and medical devices
  • Maintain supplies, clean rooms and equipment, and stock exam rooms
  • Maintain and operate all medical devices and equipment
  • Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
  • In partnership with center leadership, assist with patient flow and volume
  • Keep patients informed of expected wait times during all aspects of the center visit
  • Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
  • Ensure accuracy in documentation

Perform front office duties:

  • Greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
  • Follow HIPAA guidelines and safety rules
  • Attend center staff meetings or huddles as required
  • Assist in maintaining a neat, clean, and orderly appearance throughout the facility

Qualifications:

  • Graduate of an accredited medical assistant program with completion of an externship highly preferred
  • At least one year of direct patient care experience as a medical assistant, or military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations)
  • Knowledge of medical procedures and medical terminology
  • Working knowledge of occupational medicine requirements (state specific) preferred

Additional Data:

  • 401(k) Retirement Plan with Employer Match
  • Medical, Vision, Prescription, Telehealth, & Dental Plans
  • Life & Disability Insurance
  • Paid Time Off & Extended Illness Days Offered
  • Colleague Referral Bonus Program
  • Tuition Reimbursement
  • Commuter Benefits
  • Dependent Care Spending Account
  • Employee Discounts

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