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Cloud Infrastructure Lead

1 month ago

Baltimore, Maryland, United States Three Point Solutions Full time
Job Title:
Cloud Infrastructure Lead

Client:
Health Care Insurance Company

Purpose:

As a Cloud Infrastructure Lead, you will be responsible for the implementation, 24x7 operational support, automation, availability, and performance management of the client public cloud platforms, focusing on Microsoft Azure, AWS, and OCI.


Responsibilities:
Support and implement infrastructure for mission-critical applications (Claims Processing, Enrollment, Financial and Portal Websites).
Manage cloud infrastructure ensuring 99.98%+ availability on a 7x24x365 basis.
Provide on-call escalation and emergency support.
Configure and support Azure services and AWS environments.
Contribute to application cloud readiness evaluation and migration plans.
Design and implement cloud platforms for high availability, performance, security, and agility.
Implement cost transparency, disaster recovery, and business resiliency best practices.
Create and maintain Standard Operating Procedure (SOP) documentation.
Ensure compliance with policies, standards, licensing agreements, and configuration guidelines.
Administer Active Directory and Azure AD for high security and availability.
Manage Cloud SAML integration, Azure Enterprise Apps, SSO, and SCIM provisioning.
Continuously update technical skills through research and training.
Review, design, and implement new technologies to improve infrastructure or reduce cost.
Provide excellent customer service and exhibit professionalism in communication.
Troubleshoot and resolve problems, escalating as necessary.
Work independently and collaboratively to resolve issues.

Infrastructure Automation:
Integrate cloud service catalog into ServiceNow.
Automate Azure builds using Azure DevOps, Terraform, ARM, and BICEP.

Project Management:
Manage technical aspects of infrastructure projects and major release upgrades.
Develop project plans and tasks using Jira and Agile methodologies.
Complete documentation and notifications within established timeframes.
Contribute to the development of corporate IT standards and policies.
Ensure project completion within budget constraints.
Stay current with new IT technologies.
Create and present technical concepts and project status updates to management.

Qualifications:

Required:
Bachelor's Degree in Information Technology or equivalent experience.
15+ years of total IT experience.
4+ years of cloud experience.
Expertise in cloud services such as Entra ID and Landing Zone components.
Experience with Azure cloud-native services.
PowerShell scripting or automation experience.
Cross-platform enterprise experience (Server, Network, Storage, Security).
Strong analytical, problem-solving, and multi-tasking skills.
Ability to work a 24x7 on-call shift as needed.

Preferred:
Azure Architect Certification.