Retail Sales Representative
5 days ago
We are seeking a skilled Retail Sales Representative to enhance the shopping experience for our customers at Express. The ideal candidate will maintain a clean and organized sales floor, provide excellent customer service, and assist with additional tasks such as stocking and cleaning merchandise.
Key Responsibilities:
• Maintain a safe and inviting store environment by ensuring the sales floor, checkout, fitting room, and stock room are tidy and organized.
• Follow company policies and procedures to ensure the safety of all associates and customers.
• Assist with product launch changes according to company SOP.
Customer Service:
• Provide a positive customer experience by being approachable, friendly, and knowledgeable about products.
• Process transactions quickly and accurately, reducing customer wait time.
• Positively resolve customer service-related issues in a timely and professional manner.
Credit and Loyalty Programs:
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Required Experience & Qualifications:
• High School or Equivalent Education.
• 0-2 years of relevant job experience (minimum 6 months).
• Proficient in use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends, and non-business hours.
• Meets physical requirements.
Benefits and Compensation:
• Medical, pharmacy, dental, and vision coverage.
• 401(k) and Roth 401(k) with Company match.
• Merchandise discount.
• Paid Time Off.
• Parental leave for new moms and dads.
Estimated Salary: $35,000 - $45,000 per year.
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