Retail Store Associate

7 days ago


Granbury, Texas, United States Michaels Stores Full time
Job Description:

We are looking for a highly skilled Customer Service Team Member to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, assisting customers with product locations, and ensuring a seamless checkout experience.

Key Responsibilities:
  • Collaborate with colleagues to achieve sales goals and objectives
  • Deliver outstanding customer service, responding promptly to customer inquiries and resolving issues efficiently
  • Engage customers in our Rewards program and Private Label Credit Cards, promoting cross-selling opportunities and increasing average sale value
  • Stay up-to-date on product knowledge, showcasing our latest arrivals and best-sellers to customers
  • Participate in visual merchandising and store displays, maintaining a visually appealing store environment
  • Contribute to store operations, including inventory management, stockroom organization, and truck unloading
  • Support shrink and safety initiatives, adhering to Standard Operating Procedures (SOPs) and Company programs
  • Maintain a positive and respectful attitude, interacting effectively with colleagues and customers alike

Requirements:

  • Retail and/or customer service experience preferred

Work Environment:

  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press;
  • Work hours include nights, weekends, and early mornings

Salary Range: $12 - $15 per hour



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