Green Room Server

1 month ago

Anaheim, United States HOB Entertainment, LLC Full time

Job Summary:

We are seeking a highly skilled and experienced Green Room Server to join our team at HOB Entertainment, LLC. As a Green Room Server, you will be responsible for providing exceptional hospitality and customer service to visiting artists, performers, and clients.

Key Responsibilities:

  • Support the production manager in providing agreed hospitality and superior customer service to visiting artists and clients.
  • Anticipate and respond to guest needs, ensuring a seamless and enjoyable experience.
  • Organize and prioritize service per appropriate service sequence, ensuring timely delivery of food and beverages.
  • Take menu, beverage, and bar orders from artists and communicate orders to the kitchen and/or bar through the micros terminal.
  • Check food orders prior to serving to ensure they are correct, properly presented, and that special requests have been met.
  • Deliver food and beverages to artists, maintaining a high level of professionalism and attention to detail.
  • Perform opening, running, and closing duties according to HOB policy, ensuring a smooth and efficient operation.
  • Maintain a clean and safe working environment, adhering to HOB safety and sanitation standards.
  • Have knowledge of all music, promotional, or special events in the house, providing valuable insights to the production coordinator.
  • Communicate any last-minute menu changes or dietary restrictions to the kitchen staff for execution.
  • Ensure dressing rooms are set up with agreed rider and in-house items upon bands' arrival.
  • Ensure all traces of previous occupants are removed and the room is clean.

Requirements:

  • 2-5 years of high-volume experience in restaurant operations.
  • Excellent guest relations skills, with a focus on providing exceptional customer service.
  • Wine and liquor knowledge, with the ability to recommend and serve a variety of beverages.
  • High school diploma or equivalent.
  • Transportation to retrieve items required by artists that are not carried on site.
  • Point of Sales knowledge, preferably MICROS.
  • Responsible Alcohol Awareness Training Certification or equivalent.

Working Environment:

The working environment is fast-paced, with extended periods of prolonged standing and working on your feet. The ability to lift or move up to 25 pounds using proper lifting techniques is also required.

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