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Retail Client Services Associate

1 week ago

Lexington, Kentucky, United States Check into Cash Full time
Job Description:

We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns, and building strong relationships with them.

About Check Into Cash:
Check Into Cash is a reputable financial services company that has been serving the community for many years. We pride ourselves on delivering high-quality services, maintaining a strong presence, and treating all clients with respect and dignity.

Responsibilities:
  • Respond to customer inquiries and resolve their issues in a timely and professional manner.
  • Build and maintain relationships with customers by understanding their needs and providing tailored solutions.
  • Collaborate with other departments to ensure seamless service delivery and continuous improvement.


Requirements:
To succeed in this role, you will need:
  • Excellent communication and interpersonal skills.
  • The ability to multitask and manage multiple priorities simultaneously.
  • A passion for delivering exceptional customer service and exceeding client expectations.


What We Offer:
We provide a comprehensive benefits package, including a competitive salary, ongoing training, and opportunities for career advancement in a dynamic and supportive work environment.