HVAC Service Technician Representative

4 days ago


Fort Myers, Florida, United States PrideStaff - Fort Myers Full time
Technical Support Role

PrideStaff - Fort Myers is looking for a skilled HVAC Technical Support Representative to join their team. This role requires strong technical knowledge and excellent customer service skills.

The ideal candidate will have experience working with refrigeration compressors, temperature, pressure, humidity, and current sensors, as well as custom support software. This position involves providing timely and effective support to customers via phone or email, analyzing situations, and developing solutions in a fast-paced environment.

This full-time opportunity offers a competitive salary range of $25-$35 per hour, Monday-Friday, 1st shift. Benefits include 100% health benefits paid by the employer, a climate-controlled warehouse, and opportunities for growth and advancement.

Responsibilities and Requirements
  • Assist customers with equipment issues via phone or email.
  • Analyze situations, determine resources needed, and collaborate with team members.
  • Develop configurations, drawings, and graphics based on sales orders.
  • Review daily priorities, take action, and provide regular status updates.
  • Participate in ongoing training to maintain product and application knowledge.
  • Trade school certification or field experience with HVAC and refrigeration knowledge.
  • Understanding of superheating and sub-cooling principles.
  • CURRENT EPA Universal Certification.
  • Prioritize tasks, organize multiple work assignments, and perform accurately in detail-oriented environments.
  • Experience with Excel, Outlook, and Word.
Compensation and Benefits
  • Competitive salary range: $25-$35 per hour.
  • Monday-Friday, 1st shift schedule.
  • 100% health benefits paid by the employer.
  • Climate-controlled warehouse.
  • Opportunities for growth and advancement.


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