CNC Machining Center Specialist

2 weeks ago

Michigan, United States CHIRON America Inc. Full time
Job Title: Field Service Technician

Department: Service

Reports To: Regional Service Manager

Job Summary:

The Field Service Technician is responsible for ensuring the optimal performance of CHIRON Group CNC machining centers. This involves troubleshooting and repairing equipment, providing technical advice to customers, and maintaining effective communication with the Service Department.

Key Responsibilities:

  • Troubleshoot and repair CNC machining centers to ensure they meet OEM specifications.
  • Install, commission, and retrofit CNC machines, ensuring seamless integration with existing systems.
  • Conduct training sessions on the operation and maintenance of CNC machining centers, empowering customers to maximize their equipment's potential.
  • Provide detailed reports on service job completion, highlighting any issues or areas for improvement.
  • Collaborate with Service Department personnel to ensure efficient communication and effective problem-solving.
  • Travel extensively throughout the country, including occasional trips to Canada, Mexico, and Germany, to provide on-site support to customers.
  • Work flexible hours, including nights and weekends, to accommodate customer needs.

Requirements:

  • Advanced understanding of mechanical and electrical troubleshooting techniques on CNC machining centers.
  • Ability to read and interpret mechanical drawings and electrical schematics.
  • Strong decision-making skills, with a positive attitude and ability to multitask.
  • Intermediate computer skills and basic Microsoft Office (Word, Excel, Outlook) skills.
  • Self-motivated and customer-centric, with excellent communication skills (verbal and written).

Education and Experience:

  • High School diploma or equivalent required.
  • Minimum of 10 years' experience troubleshooting and repairing up to 5-Axis CNC machining centers required.
  • Experience working on CHIRON machining centers, Fanuc or Siemens Control desired.
  • Valid driver's license/passport required.

Physical Demands:

  • To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is frequently required to stand; use hands to grasp or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, bend, twist, crouch, or crawl; and talk and hear. The employee is occasionally required to walk, sit, climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

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