Insurance Customer Service Representative
2 days ago
Kathy Wall - State Farm Agent is a dynamic and forward-thinking insurance player, actively seeking energetic and customer-focused individuals to join our team as Insurance Customer Service Representatives. If you're a tech-savvy, people-oriented individual with a passion for making a positive impact, this is an exciting opportunity to launch your career in a modern and vibrant work environment.
Job Description
As an Insurance Customer Service Representative, you'll be at the forefront of delivering exceptional customer experiences. Your key responsibilities will include:
- Engaging with customers through various channels, including phone, email, and chat.
- Providing friendly and efficient assistance with policy inquiries, updates, and claims.
- Utilizing digital tools and platforms to connect with a younger demographic.
- Collaborating with a dynamic team to ensure timely and effective issue resolution.
- Proactively identifying opportunities to enhance customer satisfaction.
Requirements
- High school diploma or equivalent; college degree is a plus.
- A positive and proactive attitude towards learning and growth.
- Familiarity with social media platforms and digital communication tools.
- Ability to work in a collaborative team setting.
- Willingness to obtain relevant insurance licenses (training will be provided).
Benefits
- Estimated salary: $45,000 per year, competitive base salary with performance-based incentives.
- Comprehensive benefits package, including health insurance and retirement plans.
- Opportunities for professional development and career advancement.
- Fun and inclusive work environment with team-building events.
- Emphasis on work-life balance.
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