Insurance Customer Service Representative

2 days ago


Dallas, Texas, United States Kathy Wall - State Farm Agent Full time
Company Overview

Kathy Wall - State Farm Agent is a dynamic and forward-thinking insurance player, actively seeking energetic and customer-focused individuals to join our team as Insurance Customer Service Representatives. If you're a tech-savvy, people-oriented individual with a passion for making a positive impact, this is an exciting opportunity to launch your career in a modern and vibrant work environment.


Job Description

As an Insurance Customer Service Representative, you'll be at the forefront of delivering exceptional customer experiences. Your key responsibilities will include:

  • Engaging with customers through various channels, including phone, email, and chat.
  • Providing friendly and efficient assistance with policy inquiries, updates, and claims.
  • Utilizing digital tools and platforms to connect with a younger demographic.
  • Collaborating with a dynamic team to ensure timely and effective issue resolution.
  • Proactively identifying opportunities to enhance customer satisfaction.

Requirements
  • High school diploma or equivalent; college degree is a plus.
  • A positive and proactive attitude towards learning and growth.
  • Familiarity with social media platforms and digital communication tools.
  • Ability to work in a collaborative team setting.
  • Willingness to obtain relevant insurance licenses (training will be provided).

Benefits
  • Estimated salary: $45,000 per year, competitive base salary with performance-based incentives.
  • Comprehensive benefits package, including health insurance and retirement plans.
  • Opportunities for professional development and career advancement.
  • Fun and inclusive work environment with team-building events.
  • Emphasis on work-life balance.



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