U-Haul Team Member

3 weeks ago


Kahului, Hawaii, United States U-Haul Full time

About the Job:

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We are seeking a highly motivated and friendly individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that customers receive the help they need throughout their journey with U-Haul. This includes assisting customers inside and outside a U-Haul center, using smartphone-based technology to manage rentals and inventory, moving and hooking up equipment, cleaning and inspecting equipment, and answering questions and educating customers about products and services.

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Responsibilities:

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  • Assist customers with U-Haul products and services
  • Use smartphone-based technology to manage rentals and inventory
  • Move and hook up equipment
  • Clean and inspect equipment
  • Answer questions and educate customers about products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
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Requirements:

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To be successful in this role, you must have a valid driver's license, a high school diploma or equivalent, and excellent communication skills. You should also be physically able to perform tasks such as lifting, bending, and standing for long periods.

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Benefits:

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  • Career stability and opportunities for advancement
  • Competitive salary and benefits package
  • On-the-job education and training
  • Paid holidays, vacation, and sick days
  • Health insurance and prescription plans (if eligible)
  • Life insurance and disability coverage
  • 401(k) savings plan and employee stock ownership plan (ESOP)
  • Mindset app reimbursement and gym reimbursement program
  • MetLaw legal program and MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • You Matter EAP and LifeLock identity theft protection
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Estimated Salary:

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The estimated hourly salary for this position is $18.75, based on national averages and location-specific factors.

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