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Retail Associate
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Member Assistant - Cart Attendant. In this role, you will play a critical part in ensuring our members have a positive shopping experience by providing exceptional service and support.
Key Responsibilities- Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed, informing members when products are unavailable, and offering alternative product options.
- Maintain safety of facility by conducting safety sweeps, following procedures for handling merchandise, and correcting and reporting unsafe situations.
- Provide member service by acknowledging the member and identifying member needs, assisting members with purchasing decisions, and processing member purchases.
- Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans and using the Open Door Policy.
- Customer Service experience, preferably in a retail environment.
- Ability to work in a fast-paced environment and multitask effectively.
- Strong communication and problem-solving skills.
- Ability to stand for long periods of time and lift up to 25 pounds.
As a Member Assistant - Cart Attendant at Sam's Club, you will enjoy a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. You will also have access to our education benefit program, Live Better U, which offers tuition reimbursement and other educational resources.
