General Manager: Club Pilates

2 weeks ago

Denver, Colorado, United States Riser Fitness, LLC Full time
Job Title: General Manager

We are seeking a highly motivated and experienced General Manager to lead our Club Pilates studio in Cherry Creek, Denver, CO.

Job Summary:

The General Manager will be responsible for overseeing all studio functions, including membership sales, retail sales, instructor performance, and evaluation. They will lead all sales efforts, drive membership growth, and develop strategies to prevent member attrition to competitors.

Key Responsibilities:
  • Execute lead generation via Grass Roots Marketing and Networking
  • Implement sales process to schedule prospects into Intro classes
  • Drive & increase membership sales
  • Manage staff schedules
  • Ensure that studio retail/products are stocked with accurate inventory counts
  • Train and Supervise Sales Associates
  • Hire/Manage instructors at the studio
  • Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
  • Review instructor evaluations and assist in mentorship/disciplinary action as needed
  • Independently make decisions related to high level customer service
  • Collect outstanding dues
  • Maintain cleanliness and organization of the Pilates Studio
  • Enforce Club Pilates policies and procedures
  • Ensure all forms, administrative supplies, and studio literature is stocked and visible
  • Schedule and participate in networking/community events and studio promotions
  • Strategically manage marketing campaigns to generate leads for the studio
Requirements:
  • Excellent sales 2+ years of retail/service sales or fitness sales experience.
  • Confident in generating personal sales and training Sales Associates in sales.
  • Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training.
  • Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
  • Ability to excel in a fast changing, diverse environment.
  • Ability to recognize areas of improvement and make changes using good judgement.
  • An affinity and passion for fitness.
  • Solid writing and grammar skills.
  • Highly organized, proficient in data management, ability to prioritize and meet deadlines.
  • Professional, punctual, reliable, and neat.
  • Strong attention to detail and accuracy.
  • Trustworthy and ability to handle confidential information.
  • Ability to work harmoniously with co-workers, clients and the general public.
  • Proficiency with computers and Studio software.
About Us:

Riser Fitness, LLC is a multi-unit operator and developer of the Club Pilates franchise system. With locations in AZ, CA, CO, OR, and WA, Riser Fitness is one of the largest and longest operating franchisees of Club Pilates studios.

Benefits:
  • Health, dental, & vision insurance (covered at 75% by company)
  • Consistent Bonus Plan
  • 401K benefits & match plan
  • Paid Time Off
  • Holiday pay
  • Complimentary continuing education
  • Professional Career Development
  • Referral Bonuses
  • Travel Opportunities
  • Nurturing and vibrant environment

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